existing workers.
These articles are for workers with a verified account and most likely have questions about jobs, pay, PPE and special situations.
on the job
pay
- how do I access my paystub or pay statement ?
- will I be paid for the statutory holiday ?
- will I receive vacation pay ?
- what do I do if I find an error on my paystub ?
- am I eligible for overtime ?
- who can I contact for questions related to pay ?
- how will I be paid ?
- will the Randstad App withhold taxes from my pay ?
- what is the deadline for accepting payment from an e-Transfer?
what if...?
- what happens if I leave early without permission ?
- what happens if I take a job but something comes up and I can’t work that day ?
- what happens if I leave early from a shift due to medical reasons ?
- what should I do if I have a health and safety concern ?
- what do I do if an error message appears on the application?
- what if I need to update my work/study permit?
- what to do if I've downloaded the app but can't accept any jobs?
- how long does it take for my application to be processed if the verification is still pending?
- what if I want to delete my profile?